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Tracking Service Failure Throught A Service Blueprinting Method - Case Study at Hotel Al Baz EL Eulma/ Setif
Tracking Service Failure Throught A Service Blueprinting Method - Case Study at Hotel Al Baz EL Eulma/ Setif
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مقال بسكرة.pdf
(467.3 KB)
Date
2020
Authors
REBBOUH, Manel
HAMIDI, Abdelrrezak
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Journal ISSN
Volume Title
Publisher
Economic and Management Research Journal
Abstract
Description
Keywords
تسويق الخدمات،منهج الطبعة الزرقاء،فشل الخدمة
Citation
URI
http://172.16.99.83:4000/handle/123456789/11415
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